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Steps To Resolving Conflict
A quick and easy read suitable for everyone. Resolving Conflict Trust, openness and collaboration are vital for productive working relationships. However, conflict mistrust and misunderstanding are often the norm. There is a need for new ways to manage relationships at work. Resolving Conflict fulfils this need. It doesn't just talk about the importance of openness, trust and collaboration, it will show you how to create this reality. It gives the "how to" for preventing, defusing and resolving conflict. This book is ideally suitable for anyone with staff responsibilities. "One
of the best books I have read on conflict resolution in my 30+ years
in the field" The World Bank Seven
Keys for Developing Leadership Team
Targets
Team Targets is a book of activities to improve the impact of leadership, the development of teams and the quality of work life for everyone. It is designed for busy people who want quick, effective ways to take their leadership to the next level. The activities are quick to deliver, easy to administer and many have worksheets that can be photocopied. These activities are an ideal way to engage staff and get them taking ownership for their issues. Cost £25.00 Winning
Relationships Improve
staff satisfaction levels. Cost £15.00 Giving
Feedback - DVD
Feedback is the most powerful, the most ill used and under used management tool. Badly given feedback can alienate, damage working relationships and undermine a person's confidence. In a friendly, simple way using real life examples, Shay shows you how to give feedback so people will be open to what you have to say and be prepared to act on this. This film is an excerpt from Shay McConnon's workshop on feedback. Run time approx 60 minutes - includes a 19 page booklet on giving feedback Cost £25.00 Receiving
Feedback - DVD
Shay McConnon not only opens up new perspectives but provides the "how to" for managing criticism, blame and accusation. In a friendly, simple way using real life examples, you will learn what to say and do to Transform You versus Me to Us against the Problem. Negotiate to a lasting win-win. This film is an excerpt from Shay McConnon's workshop on feedback. Run time approx 60 minutes - includes a 26 page booklet on receiving feedback Cost £25.00 Developing
Leadership
Double DVD This a double DVD of Shay speaking at a Leadership Summit in Budapest. He outlines a practical hands-on approach to developing leadership in organisations. Shay McConnon not only challenges traditional approaches to leadership development but offers realistic alternatives. Improve the impact of leadership across the organisation. Create staff who feel valued, motivated and energised. Capitalise on the diversity of styles in the workplace. Engage staff and promote ownership. Cost £40.00 Speed
Training Activities
This is a DIY programme of activities that will improve the impact of leadership, the development of teams and the quality of work life for everyone. It is designed for busy managers who want to make an impact with short, fun, easy to deliver activities which are team based.
The 27 activities centre on Feeling Valued, Openness, Feedback, Motivation, Difference Management, Ownership and Conflict Management. They provide a cost effective alternative to traditional classrom learning and development. Your
Choice
Is a complete emotional literacy programme for young people that has formed the basis of many Personal and Health Education programmes around the world. It includes practical interactive sessions that enable people to understand themselves and have successful relationships. It
consists of The
Satisfaction @ Work Index
This measures 7 key areas of effective relationships and provides a picture on the Health and Performance levels across the business. Features It is a measure and a solution as people themselves (not management) take ownership for improving scores. An
Even Better Place To Work
An Even Better Place to Work is the world’s first on-line (but not e learning) culture and behaviour enhancing programme. People engage with a series of activities, measures and resources that quickly creates a well led, motivated and highly productive workforce. You will have higher levels of collaboration and fewer people problems which mean massive savings of time, money and bad feelings Video
Introduction to the programme
Presenting With Power Written by one of the most exciting speakers in the UK, this is no ordinary book on presentations. Shay McConnon shares with you the secrets that professional speakers use to make a real impact and a memorable impression on the audience. The book covers all aspects of making
presentations including the psychology of communication and influencing
techniques. Whether you are a novice or a seasoned professional
- this book will give you the tips and techniques to take you to
the next level. |
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