Leadership Expert & International Speaker

Shay McConnon: Books & publications

Shay McConnon Books and Publications
Managing Conflict in the Workplace

Managing Conflict in the Workplace

Trust, openness and collaboration are vital for productive working relationships. However, conflict mistrust and misunderstanding are often the norm. There is a need for new ways to manage relationships at work. Resolving Conflict fulfils this need. It doesn’t just talk about the importance of openness, trust and collaboration, it will show you how to create this reality. It gives the “how to” for preventing, defusing and resolving conflict. This book is ideally suitable for anyone with staff responsibilities. “One of the best books I have read on conflict resolution in my 30+ years in the field” The World Bank.

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Presenting with Power

Presenting with Power

Written by one of the most exciting speakers in the UK, this is no ordinary book on presentations. Shay McConnon shares with you the secrets that professional speakers use to make a real impact and a memorable impression on the audience. The book covers all aspects of making presentations including the psychology of communication and influencing techniques. Whether you are a novice or a seasoned professional – this book will give you the tips and techniques to take you to the next level.

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4 Steps to Resolving Conflict

4 Steps to Resolving Conflict

This book focuses on the skills for managing differences. It outlines four steps that guarantee you will manage differences in open and honest ways without conflict or argument. You will learn what to say and do, to transform conflict into collaboration. A quick and easy read suitable for everyone.

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An Even Better Place to Work

An Even Better Place To Work®

An Even Better Place to Work™ is the world’s first on-line (but not e-learning) culture and behaviour enhancing solution. People engage with a series of activities, measures and resources that quickly creates a well led, motivated and highly productive workforce. You will have higher levels of collaboration and fewer people problems which mean massive savings of time, money and bad feelings.

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Satisfaction at Work Diagnostic

The Satisfaction@Work Diagnostic

The Satisfaction@Work Diagnostic measures seven key areas of effective relationships and provides a picture on the health and performance levels across the organisation. The online survey takes just five minutes to complete so is ideal for busy people. It is both a measure and a solution and data is immediately available on completion. The system also allows for multiple survey retakes so progress can be tracked at individual, team and organisational levels. It is a measure and a solution as people themselves (not management) take ownership for improving scores.

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